Responsible gambling

Responsible Gaming at Mascot Gaming Casino

At Mascot Gaming Casino, we understand that gaming can be entertaining but also potentially harmful if played irresponsibly. We want to provide our players with the necessary tools and resources to maintain a healthy gaming experience.

Self-Exclusion

If you feel like your gaming habits are becoming a problem, please take advantage of our self-exclusion option. This will block your account for any period between 6 months to permanently. During this time, we won't allow you to access your account or send you marketing communications.

Deposit Limits

To help manage your expenses, you can set daily, weekly, and monthly deposit limits through our dedicated Responsible Gaming section. These limits are designed to prevent excessive spending and maintain a balanced lifestyle.

Reality Checks and Time-Outs

We're committed to helping you stay in control of your gaming habits. Our reality checks will prompt you after specific periods of playtime, reminding you to take breaks and reassess your gaming activities. If needed, our 24-hour time-out feature can provide a temporary pause from gaming.

Loss Limits and Wagering Caps

To prevent excessive losses, we offer loss limits and wagering caps in various forms, such as:

• Setting maximum bets for specific games
• Limiting total deposits over a specified period
• Capping daily or weekly net losses

These tools are designed to ensure responsible gaming practices.

Warning Signs of Problem Gaming

Be aware of the following warning signs that may indicate problem gaming:

• Excessive focus on winning, leading to neglect of important responsibilities
• Feeling anxious or irritable when unable to gamble
• Chasing losses by betting more than you can afford

If any of these symptoms apply to your situation, we encourage you to seek help from our dedicated support team.

Responsible Gaming Support

Mascot Gaming Casino's committed team is available 24/7 via live chat and email. We'll assist with questions related to deposits, withdrawals, account issues, or responsible gaming practices. For more information on problem gaming resources or support services, please refer to the following:

• Gamblers Anonymous - a global organization offering confidential support and guidance
• Your Primary Care Physician - for advice on maintaining a healthy lifestyle

Additional Resources

To stay informed about responsible gaming practices and problem gaming prevention, visit our dedicated Responsible Gaming page. We'll regularly update this section with helpful articles, webinars, or events focused on promoting positive gaming habits.

By adopting a responsible approach to gaming, you can minimize risks associated with excessive play while enjoying your experience at Mascot Gaming Casino in a fun and controlled environment.